Billing statements are sent out at the end of each month. Payment is due by the 20th of each month. If payments are not recieved by the 20th of the month, we send out a Disconnect/Reminder Notice. The notice will state a disconnect date. If payment is not recieved by that date, your phone will be disconnected. There is a $15.00 reconnect fee.
We bill in advance for the basic Service. Depending on when you sign up during the month, your first bill will be for the rest of the month and for the upcoming month. Your first statement will be larger than your normal monthly charges.
Your Deposit is refunded to you account after 1 year or when you disconnect, if you have kept your bill current each month. For college students, your deposit is only refunded to your account when you disconnect your phone. Any remaining credit will be refunded to you after the next billing cycle. Make sure we have a correct forwarding address.